Customer Service Level 2
£39.98
What you will Learn?
Good customer service is good for business. Ensure customer service in your business hits the right note with our eLearning. This course covers:
→ Customer service principles
→ Customers’ needs and expectations
→ Behaviour and interpersonal skills
→ Responding to problems or complaints
Who is it aimed at?
The course is useful for staff, managers and apprentices working within any business. It may be useful for any learner looking to gain a recognised level 2 qualification in customer service.
On-demand Videos
Accredited Certificate
Multiple-choice questions
3-4 Hours
Available on Mobile
Why this course?
Micro Learning
Interactive Design
Quizzes / assessments
Written by experts
Bite sized chunks to suit all learners
Engaging and interactive exercises to keep you engaged
Knowledge checks throughout enable learners to stay on track
Content created by our industry and subject matter experts