Adult Care

Care Certificate - Communication

The Communication module from Highfield’s Care Certificate e-learning programme focuses on developing the skills and knowledge needed to communicate effectively in health and social care settings

£25

Course Overview

The Communication module from Highfield’s Care Certificate e-learning programme focuses on developing the skills and knowledge needed to communicate effectively in health and social care settings. The course explores a range of communication methods, barriers to effective communication, and how to adapt your approach to meet individual needs.

What You'll Learn

✔The importance of effective communication in care
✔Different methods of communication including verbal, non-verbal, and written
✔How to reduce communication barriers and misunderstandings
✔The role of active listening, observation, and feedback
✔How to adapt communication for individuals with specific needs
✔Confidentiality, consent, and the importance of accurate record keeping

Who Is This Course For?

This course is ideal for: New health and social care workers completing their Care Certificate Care assistants and support workers in all care settings Volunteers and ancillary staff interacting with service users Anyone who wants to improve communication skills in a care environment

This Course Includes

100 downloadable resources
Available Across Devices
Certificate of completion
2hr on-demand course completion

Working With the Best Clients and Partners & Trusted By professional from leading organisations

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