Business & Workplace Skills

Communication Short Course

The Communication – Short Course by Highfield provides learners with essential skills to improve how they communicate in the workplace

£9.99

Course Overview

The Communication – Short Course by Highfield provides learners with essential skills to improve how they communicate in the workplace. It explores verbal and non-verbal communication, barriers to effective communication, and strategies for improving interactions with colleagues, customers, and service users.

What You'll Learn

✔The key elements of effective workplace communication
✔Different types of communication: verbal, non-verbal, and written
✔Common barriers to communication and how to overcome them
✔How to adapt communication styles to suit different audiences
✔The role of active listening and feedback in successful communication
✔Techniques to improve clarity, understanding, and professionalism in daily interactions

Who Is This Course For?

This course is ideal for: Employees at all levels who want to improve workplace communication Customer service staff and those in public-facing roles Supervisors, managers, and team leaders seeking to enhance team collaboration Anyone new to a role requiring clear and effective communication skills

This Course Includes

100 downloadable resources
Available Across Devices
Certificate of completion
2hr on-demand course completion

Working With the Best Clients and Partners & Trusted By professional from leading organisations

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